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Messengers have the advantage that customers or potential customers can send their questions quickly and spontaneously without having to place a phone call or writing an email.
#Whatsapp business download
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You can also use WhatsApp Business on your PC via WhatsApp Web. However, an IOS version will be available in the near future.
#Whatsapp business android
Setting Up WhatsApp Business – Important NotesĬurrently, WhatsApp Business is only available to Android users right now. With their help, you can see the amount of sent, delivered, received and read messages. The statistics that WhatsApp Business provides you with, however, are still quite rudimentary. The ability to analyze the success of applied measures is crucial in marketing. WhatsApp Business analytics and statistics, Source: These stylistic devices are not yet available on the Web version. In the mobile version of WhatsApp Business, quick answers are not limited to text alone: You can also use media such as images, GIFs, or videos. WhatsApp offers pre-formulated quick answers accessed with a self-generated abbreviation and a slash (/) so you don’t always have to completely rewrite your response. Quick Auto-RepliesĬustomer service usually is confronted with loads of similar requests. You can also send automated greetings to new customers, saving valuable time and effort. These can be customized, the feature will be enabled and disabled automatically depending on the time frame you specify. If you don’t want to hire someone to answer WhatsApp messages 24 hours a day, 7 days a week, you can use the automation capabilities in WhatsApp Business to send out-of-office messages.
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Read our blog post, “ How Facebook and Instagram Account Verification Works” to learn more about its benefits and how to apply for it. These advantages are reflected in high opening rates of over 80 percent and click rates of 20–30 percent for newsletters sent through messenger services.Ī verification on Facebook or Instagram has highly sought after. is simple, direct and fast – anytime, anywhere.
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With its Business App, WhatsApp wants to make it easier for small and local companies in particular to communicate with customers and open up new avenues for successful marketing.
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Messengers have long played a central role in private communication, with providers increasingly targeting companies.